Now with a Four Star Rating
from Canada Select

Follow us on
our social media





 

Thank you for choosing to
play Smuggler’s Glen.

We appreciate your business and encourage you to take a few minutes to fill out this survey questionnaire. In order for our business to continue to improve and deliver excellence in service we would like to know how we can better meet your needs and expectations.

Thank you for your time
and feedback.

Smuggler's Glen Satisfaction Survey

Date of Play
.......................D D / M M / Y Y Y Y

Tee Time ...
.......................(eg. 9:15am)

..Overall, how satisfied were you with your golf experience?

Very Satisfied

Somewhat Satisfied

Neutral

Somewhat Dissatisfied

Very Dissatisfied

..How likely will you be to recommend this facility to a friend or relative?

Very Likely

Somewhat Likely

Neutral

Somewhat Unlikely

Very Unlikely

..How did your overall golf experience compare to your expectations?

Very Satisfied

Somewhat Satisfied

Neutral

Somewhat Dissatisfied

Very Dissatisfied

..How satisfied were you with each aspect of your golf experience?
..Choose the “N/A” option, if none of the below apply.?
 
Very
Satisfied
Somewhat
Satisfied
Neutral
Somewhat
Dissatisfied
Very
Dissatisfied
N/A

Scheduling
a Tee Time

Bag
Drop
Check-in
Service
Golf Shop Merchandise
Practice
Facility
Starter
Player
Assistant
Pace
of Play
Overall Value
for the Money
Overall
Customer Service
Overall Course Conditions
Bunkers
Quality
of Greens
Speed
of Greens
Too Slow
Slow/OK
OK
Fast/OK
Too Fast
N/A


..How satisfied were you with our Food and Beverage Operations?
..Choose the “N/A” option, if none of the below apply.?
 
Very
Satisfied
Somewhat
Satisfied
Neutral
Somewhat
Dissatisfied
Very
Dissatisfied
N/A

Beverage
Cart

Halfway
BBQ
Clubhouse
Restaurant
Food &
Beverage Staff
Timely Delivery
of Order
Quality of
Menu Items
Value for
The Money

..What was the most enjoyable part of your experience?

..Why did you choose to play this facility?
..Choose as many as apply


Location Personal referral
Reputation of the facility Played the facility before
Advertisement Other

..What best describes your situation?

Playing on vacation Playing with business group Local golfer

..Addtional comments and any recommendations you may have.

..Are You a Memember of our V.I.P. Program ?

Yes No

There is a page to sign up for our V.I.P. Program elsewhere on this site.
Signing up for this program entitles you to discounts and coupons offered by Smugglers Glen.
Please go to the "Green Fees" button after finishing the survey, and follow to
"Join our V.I.P. Club link to participate.

..Optional Information
First Name
Last Name
Street Address
Apt. Number
City
Prov/State
Postal Code/Zip
Phone Number
Cell Number
   
I wish to be contacted by .............. Manager ..................... Superintendent

This survey is for the sole use of Smuggler’s Glen and your name and information will remain confidential



 



Make a Reservation | Local Events | Main Attractions | Links | In The Press | Directions | Employment | Contact Us | Site Map

Glen House Resort • Smuggler's Glen Golf Course

1.800.268.4536 • 409, 1000 Islands Parkway • P.O. Box 10 • Gananoque, Ontario • K7G 2T6